Privacy Policy
How Dalmorin collects, uses, shares, protects and retains personal information when you browse dalmorin.com, order products or contact us.
Owner / Representative: Wang Xiaobo
Privacy contact: service@dalmorin.com
Who this policy covers
This policy applies to customers, website visitors and people who communicate with Dalmorin. Third-party websites and services may publish separate privacy terms.
Contact information
We may collect names, email addresses, phone numbers, billing details and delivery addresses supplied during checkout or customer service.
Purchase records
We may process products ordered, quantities, prices, transaction status, shipping information, tracking, returns, refunds and support history.
Website and device information
We may receive IP addresses, browser and device data, cookie identifiers, website activity, approximate location and security signals.
How information is collected
Information may come directly from you, automatically through the website, or from Shopify, payment processors, fulfillment providers, carriers, analytics and fraud-prevention services.
Fulfilling purchases
We use information to process payment, confirm orders, allocate stock, pack products, arrange delivery, provide tracking and manage returns or refunds.
Customer communications
Messages, photographs and order details may be used to answer product questions and investigate delivery, damage, compatibility or return concerns.
Fraud prevention
Information may be used to verify transactions, detect suspicious behavior, prevent misuse, protect accounts and enforce store policies.
Reasons for processing
Depending on jurisdiction, processing may rely on contractual necessity, legal obligations, legitimate interests, fraud prevention or consent.
Service providers
Information may be shared with Shopify, payment providers, fulfillment facilities, carriers, hosting, analytics, fraud-prevention services, advisers and authorities when reasonably necessary.
Website technologies
Cookies may keep the site functioning, remember preferences, protect checkout, measure performance and support analytics or advertising where permitted.
How long records are kept
Records are retained for order fulfillment, support, security, tax, accounting, disputes and legal obligations. Periods vary by record type and applicable law.
International processing
Ecommerce, payment, hosting, fulfillment and delivery providers may process data in multiple countries. Appropriate mechanisms are used where required.
Your privacy choices
Depending on location, you may request access, correction, deletion, restriction, portability or objection. Identity verification may be required.
Age limitations
The store is not directed to children who cannot lawfully provide information or enter a purchase agreement.
Security measures
Reasonable administrative and technical measures are used, but no transmission or storage system is completely secure.
Policy changes
This policy may be updated for legal, operational or technology changes. The current effective date appears on the page.
Business & Policy Administration Record
Return-address notice: The registered address is not an authorized return warehouse. Obtain written instructions before mailing a product.