Terms of Use
These Terms of Use apply whenever you browse, access or interact with dalmorin.com, whether or not you make a purchase.
Website ownership
Dalmorin™ and dalmorin.com are owned and operated by Beijing Chengqing Technology Co., Ltd., represented by Wang Xiaobo.
Personal and lawful access
You may browse product information, compare BBQ tools, submit legitimate orders, review policies and contact customer service.
Activities that are not allowed
- Introducing malware or harmful automated traffic.
- Attempting unauthorized access to accounts, systems or data.
- Using false payment or delivery information.
- Scraping substantial content for a competing business.
- Misrepresenting an affiliation with Dalmorin.
- Using product content to promote unsafe grilling practices.
General information
Descriptions, photographs and care suggestions help customers understand products but do not replace instructions supplied with a grill, smoker or accessory.
Outdoor cooking involves heat, flame and smoke. Users remain responsible for supervision, ventilation, equipment compatibility and compliance with local fire rules.
Brand and website materials
The Dalmorin name, branding, layouts, original text and graphics are owned by or licensed to us. Commercial reproduction, modification or redistribution requires prior written permission.
User-submitted content
Reviews and images must reflect genuine experiences and must not contain unlawful, abusive, infringing or misleading content. We may moderate or remove content that violates these requirements.
Technology and external services
The website may depend on Shopify, payment processors, analytics providers and carriers. Their services may be governed by separate terms and privacy notices.
Maintenance and interruption
We do not guarantee uninterrupted or error-free access. The website may be limited for maintenance, security, technical failure or events beyond reasonable control.
Your responsibilities
Protect your device, browser and credentials. Notify us if you believe an interaction associated with your information was unauthorized. Never send complete payment-card details by email.
Use of the website
The website is provided on an “as available” basis to the extent permitted by law. Mandatory legal and consumer rights remain unaffected.
Restriction and suspension
We may restrict abusive or fraudulent activity when reasonably necessary to protect customers, the business or website security.
Changes to these terms
We may update these Terms of Use prospectively. The version displayed on this page applies from its stated effective date.
Website questions
Email: service@dalmorin.com
Phone: +8613269007856
Business & Policy Administration Record
Return-address notice: The registered address is not an automatically authorized return warehouse. Contact Dalmorin before mailing a product.